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Job Opening

Opening for Program Coordinator

Join our team at NAMI Miami-Dade County, Inc!

NAMI Miami-Dade is a 501(c)(3) that was restarted 4 years ago and is the local affiliate of NAMI National.

We are responsible for our own funding and operations.  We are a volunteer based organization that has 4 full time staff and a cadre of Volunteer Leaders with a “Lived Experience” that facilitate our Programs. Please review our website before applying.

NAMI Programs are facilitated by those with a “Lived Experience”.

** If you have a Lived Experience as an individual in recovery or a family member of an individual with a mental health condition please consider addressing that in your required cover letter.  Although a Lived Experience is not required for this position, it is preferred.

* Required:  Cover Letter with Salary Requirement and Resume. Send to

Position Summary: The Program Coordinator is responsible for building, implementing and managing NAMI Miami-Dade programs which include support groups, classes and trainings; organizes and participates in outreach and advocacy efforts; is exempt full time 40 hour/week; is fluent in English and Spanish; helps serve those with a mental health condition and their loved ones in Miami-Dade County and the Keys.

Essential Duties and Responsibilities

Education and Support Programs Management

  • Fluent in English and Spanish languages; Creole is a Plus.
  • Plan, coordinate, promote and expand existing NAMI Programs in English and Spanish with the vision to expand these programs to the Keys: Family to Family, Peer to Peer, Family Support Groups, Peer Support Groups, Ending the Silence
  • Initiate additional NAMI Programs to the community: Parents and Teachers as Allies, Basics, In Our Own Voice, Provider Education, Family and Friends, Faithnet, and Homefront
  • Manage all aspects of starting new programs
  • Maintain program procedures and program leaders manuals
  • Recruit, interview, manage and mentor program volunteers for programs and support groups  (“program leaders”)
  • Schedule and hold bimonthly program Leaders Meeting and Committee Meetings; recruit committee members for sub-committees
  • Ensure NAMI National Standards and Program requirements, quality and goals are met
  • Maintain a working knowledge of significant developments and trends in NAMI programs and in overall mental health care and prevention
  • Serve as NAMI Miami-Dade’s point of contact for programing with NAMI National, NAMI Florida and NAMI affiliates’ program committees
  • Implement record-keeping procedures to monitor attendance and waitlists, reports for grants and contract compliance; review and record program evaluations; produce monthly data reports
  • Assist with preparing grants/contracts and developing budget as it pertains to programs
  • Ensure timely submission of required reports to the Board of Directors and funders
  • Works with the Board of Directors to provide strategic direction and policies for both long-term and short-term program planning
  • Employed as an exempt full-time 40 hour/week

Communications, Outreach and Advocacy

  • Provide community presentations and attend community meetings to inform and to promote NAMI programs
  • Develop and implement strategies and strengthen relationships with peers, families, donors, funders and community partners
  • Serves as a representative and speaks at outreach events, health fairs, radio and tv shows
  • Assist in planning and implementation efforts for community events, including NAMI Walk and Reel Minds: Miami Mental Health Film Festival Participate in appropriate community boards or committees
  • Participate in NAMI programs and other programs that are offered to our members

Preferred Qualifications

  • Personal experience with a close loved one who experienced a mental illness or personal experience with a mental illness and in recovery
  • Experience working with individuals and families affected by mental illness
  • Work experience in the nonprofit sector
  • Comfortable with public speaking


  • Fluent in English and Spanish languages; Creole is a Plus
  • Provide leadership in growing and sustaining a non-profit organization
  • Excellent written and oral communication skills
  • Computer/Internet access and literacy
  • Experience in developing successful partnerships with community organizations
  • Excellent organizational and time management skills
  • Ability to adapt to changing situations and manage multiple priorities
  • Ability to interact effectively and positively with diverse population
  • Understanding of and sensitivity to the issues faced by individuals and families impacted by mental illness
  • Success in working with volunteers
  • Willingness to work evenings and weekends
  • Demonstrate a positive attitude and a sense of humor
  • Ability and willingness to travel throughout Miami-Dade County, requiring use of a personal vehicle
  • Attend yearly: week long NAMI National Conference (out of state) and weekend NAMI Florida Conference (Orlando/Tampa)

Background Checks

  • Requires a national criminal background screening check

Personnel Benefits

  • Medical Insurance

Physical Demands

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel and reach with hands and arms.
  • The employee must occasionally lift and/or move up to 25 pounds.
  • The ability to stoop and bend and reach into file drawers is required.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Equipment Used

  • The equipment used described here is representative of what an employee may encounter while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
While performing the duties of this job the employee will use office equipment and materials including, but not limited to, computer, copy machine, telephone, overhead projector, and TV/VCR. 

NAMI Miami-Dade reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment. 
NAMI Miami-Dade makes all hiring and employment decisions without regard to race, creed, color, age, gender, gender identity, marital or parental status, religion, ancestry, national origin, physical or mental disability, sexual orientation, sexual identity. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential position functions.



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